Ups Cc Center (2024)

FAQs

What is the difference between UPS customer center and UPS store? ›

When you drop off your shipments at UPS Customer Centers, there is no charge. Please be aware some The UPS Store® locations charge additional fees for serving as a dropoff location, and some will not have the ability to print your label or may charge you to print your label.

Call the UPS customer service phone number.

The number for UPS customer service is 1-800-742-5877. Note that the service hours for this number are Monday through Friday, from 8:00 a.m. to 12:00 a.m. EST. The best time to call to speak to an agent as soon as possible is 8:30 a.m.

(800) 742-5877

United Parcel Service / Customer service

Amazon is UPS' largest customer by revenue, with a bit more than 11% based on the most recent annual data.

Yes, you can pick up your UPS package at a UPS pickup location. Can I pick up a package from UPS before delivery? No, most times you cannot pick up a package before UPS delivery. If you need a package before UPS delivery, be sure to contact UPS.

If you confirm your agreement to the UPS Customer Service SMS Program Terms and Conditions and the UPS Privacy Notice by replying "YES" to the number in the table below, you will be subscribed to engage with either an automated chatbot and/or a live agent to respond to your questions, inquiries, and concerns consistent ...

877-289-6418, option 4 (other) I just was able to speak to a live UPS person about my delivery issue (3 failed delivery attempts, even though I was home, and now being returned to sender). Found out the identity of the sender, contacted sender, and make alternative arrangements.

Contact UPS Customer Service about your missing package.

You can also start a live chat with a UPS customer service representative by clicking Ask UPS anywhere on the website. Call UPS Customer Service directly at 1-800-742-5877 and explain that your package says it's been delivered, but you can't find it.

Atlanta, GA

United Parcel Service / Headquarters

Can I call UPS to change delivery address? ›

If you're in the US, you can call the UPS re-routing center at 1-800-742-5877. They needed my name and the tracking number. They can do a MINOR change (meaning a small address change like two numbers transposed) free of charge.

UPS CEO Carol Tomé made $23.4 million in total compensation in 2023, a year in which the company saw its package volumes, revenue and operating profit decline.

UPS requires the shipper to report any lost packages. Wait 24 hours AFTER the delivery window. Once the report is received, UPS will perform a package search. Package searches can take up to 10 business days.

The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, it's 100% on you to compensate the customer with a new shipment or a refund.

The sender or receiver of a missing UPS package can open a claim with the company for a full refund. The entire claim process with UPS takes an average of 10 days to be completed. You can report a missing UPS package and file a claim at the UPS claims site.

What is the difference between UPS and USPS? Generally, UPS specializes in shipping large packages worldwide, whereas USPS concentrates on shipping mail and smaller packages cost-effectively. It is common to get confused between UPS and USPS.

Generally, USPS is designed to ship smaller packages and mail quickly and cost-effectively, while UPS is more affordable for shipping larger parcels worldwide. Both UPS and USPS are two very different entities. The main difference stems from their very different backgrounds.

Customer First, People Led, Innovation Driven

We operate one of the largest airlines and one of the largest fleets of alternative fuel vehicles under a global UPS brand. We deliver packages each business day for 1.6 million shipping customers to 10.2 million delivery customers in over 200 countries and territories.

United Parcel Service

The UPS Store / Parent organization